We try our best to deliver your order on time. Although, due to the nature of process industry, there could be a delay in delivery related to unforeseen circumstances which, are beyond our control. Unfortunately, we will not be able to accept any refund claims for a delay in delivery. We apologise for the inconvenience and please contact us if you have any concerns regarding our policy.
In a quality issue, please contact us as soon as possible and the Magnaton Innovations team will look into it with a sense of urgency. We sincerely apologise if this is the case. If PCBs are found defective by our Quality Assurance Department, they will be discarded and a new order will be generated on your behalf and a free replacement of PCBs will be shipped.
Please note that our liability is limited to only replacement of Bare Boards supplied by us. Please contact us for more details.